Roles & Responsibilities 1998 - Current
Senior Technical Project Manager, Hexaware
Feb 2017 - Current
Hexaware Technologies Limited is a leading global provider of IT and BPO services employing more than 20,000 employees and an annual revenue of $850 Million.
Current: EY, GA
Managing On-premise & Azure-based global mobility applications with multiple workstreams
Designing, developing, and deploying a chatbot AI service
Managed multiple infrastructures, application, and information security
4 months: Freddie Mac, VA
Managed a SharePoint project for a cloud-based online Disaster Recovery application
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Key activities/projects
Successfully update infrastructure and application components (on-premises) of an unemployment claims processing application supporting customers in 32 US States
Designing and implementing a GFIS/EDW database to act as one consolidated source platform for an enterprise ERM project
Review and propose new design solution to Morestream Six Sigma training center for InfoSec acceptance
Migration from Lotus Notes to Sharepoint of International Tax Online Reference Service (ITORS) tool
Maintenance of REIT Qualification to help clients determine their compliance with governing Real Estate Investment Trusts (REITs)
Managed a SharePoint Online project-based centralized Disaster Recovery (DR) Playbook, which will automate the DR Exercise roll-out capability, and also provide configurable options for Operators
Principal, Ace Cloud Engineers, India and USA
June 2015 – February 2017
Key activities
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Provided strategic consulting and training on Azure cloud services
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Performed business analysis, planned epics & features, and organized backlogs for multiple projects
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Ran program increments, and iterations for start-up software companies
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Managed cross-functional teams plan, and develop and deploy Azure & SharePoint applications
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Took training courses on CISCO networking, Windows server administration, Hypervisors, and CISCO Security protocols
Program Director/Service Delivery Manager, HCL
May 2007 – Apr 2015
HCL Technologies May 2007 – Apr 2015
A leading IT service provider handling infrastructure, applications, and business processes employing 100,000 employees in 37 countries with annual revenues of 10+ Billion USD.
Clients
Oct 2014 – Apr 2015: Onsite Service Delivery & Program Manager, TEN, El Segundo, CA (Size: ~$8M yearly)
This media company is the world’s premier network of enthusiast brands.
Jul 2010 – Oct 2014: Onsite Program Director, Exide Technologies, Milton, GA (Size: ~$8M + ~$1.5M yearly)
Exide Technologies is a leading manufacturer of lead-acid batteries in the world.
Jul 2013 – Dec 2014: Onsite SDM, Caraustar, Austell, GA (Handled Exide & Caraustar accounts concurrently)
Caraustar Industries, Inc. is one of North America’s largest recyclers of paperboard.
Jun 2009 – Jul 2010: Onsite SDM, Reynolds Packaging Group, Richmond, VA (Size: ~$8M yearly)
RPG is a spinoff from Aluminum Company of America (ALCOA) manufacturing foils, wrappers, etc.
Apr 2007 – Jun 2009: Principal IT Consultant, Banking, and Financial Systems & Insurance
Consulted for HCL’s BFSI customers on infrastructure services offerings and solutions.
Key activities/projects
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Backup & Disaster Recovery Programs, Cloud Services, Data Center Management (Servers, Databases & Storage), Network & Security Management and IS Transitioning, Transformation & Steady-state Operations
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Designing and implementing Private clouds, Azure services, and Hybrid clouds
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Design and deploy Hyper-V/ESX hosts and provisioning VM clients/apps on demand
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Supervised setup, configuration, and frequency of server level, end-user, and database backups
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Designing, configuring, and managing HP, Windows, and Linux servers with a team of L2-L3 engineers
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Creating and deploying Microsoft Server 2008 R2/2012 AD, DNS, IIS, DFS, File Servers
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Active Directory re-architecting and cleanup project
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Building & configuring Certificate Servers
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Setting up OCS federation services between two forests (companies)
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Setup & configure event log correlation appliances
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Vulnerability Assessment scanning, reporting & tracking remediation
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Planning and deploying new Riverbed installations
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SharePoint migration between companies
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Knowledge management/Content management solution (on SharePoint) project
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Perform gap analysis, design, and propose a new enterprise Netback Backup solution service
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Incident, Problem and Change Management usage survey & Process Improvement Plans
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Plan and implement improvement projects based on Audit recommendations
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Configure a comprehensive backup scheme for achieving contracted RPO/RTO
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Disaster Recovery planning & testing
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DR drill project - failover from production to remote data center
Engineering Manager/Project Manager, DSET Corp & NE Technologies
Aug 1998 – Apr 2007
A niche telecommunication software systems provider specializing in Telecommunication gateway applications, number portability solutions​.
Clients: Cox Communications/Eschelon / MPower/ ChoiceOne/Neustar & other ILECs/CLECs
Engineering Manager leading an on-site/off-shore team of 250+ members
Consultant and developer for Ordering & Billing Forum of the Alliance for Telecommunication Industry Solutions for transforming legacy Local Standard Ordering Guidelines (based on EDI standards) to XML Schema. Created a comprehensive LSOG Data Dictionary, used ArgoUML modeling tool to build complex class models, generate and test schema documents within an Eclipse Platform.
Development of ezPreorder Gateway application system; Environment: Mercator (EDI), J2EE, WebLogic Server, JMRI, Interactive Agent, JMS, SOAP/WSDL, Windows, Solaris, Oracle. The ezPreorder Gateway is a mediation server between service providers providing electronic bonding for the purpose of wholesale trading
NPAC Simulator LNP Test Extensions (LTE) enhancements to 3.1 for Neustar Inc.; Environment: HP-UX, HP aCC (C/C++), Perl, DSET Toolkit. Project Managed development, testing, and deployment of Local Number Portability Test Suite for Neustar Inc.
HFC-EM (Hybrid Fiber Coaxial – Element Management) broadband system for AT&T Cable (now Comcast), Telcordia, Piscataway, NJ; Environment: DSET Toolkit, JBroker, HP 11i aCC, Java, and Oracle. Project managed a redesign and development of a Broadband element management system
Lead a product team of more than 100 developers and testers for more than 7+ years on maintaining a cross-platform CMIP/GDMO Toolkit for the telecommunications industry