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Roles & Responsibilities 1998 - Current

Senior Technical Project Manager, Hexaware

Feb 2017 - Current

Hexaware Technologies Limited is a leading global provider of IT and BPO services employing more than 20,000 employees and an annual revenue of $850 Million.

Current: EY, GA

  • Managing On-premise & Azure-based global mobility applications with multiple workstreams

  • Designing, developing, and deploying a chatbot AI service

  • Managed multiple infrastructures, application, and information security

4 months: Freddie Mac, VA

  • Managed a SharePoint project for a cloud-based online Disaster Recovery application

Key activities/projects

  • Successfully update infrastructure and application components (on-premises) of an unemployment claims processing application supporting customers in 32 US States

  • Designing and implementing a GFIS/EDW database to act as one consolidated source platform for an enterprise ERM project

  • Review and propose new design solution to Morestream Six Sigma training center for InfoSec acceptance

  • Migration from Lotus Notes to Sharepoint of International Tax Online Reference Service (ITORS) tool

  • Maintenance of REIT Qualification to help clients determine their compliance with governing Real Estate Investment Trusts (REITs)

  • Managed a SharePoint Online project-based centralized Disaster Recovery (DR) Playbook, which will automate the DR Exercise roll-out capability, and also provide configurable options for Operators

Principal, Ace Cloud Engineers, India and USA

June 2015 – February 2017

Key activities

  • Provided strategic consulting and training on Azure cloud services

  • Performed business analysis, planned epics & features, and organized backlogs for multiple projects

  • Ran program increments, and iterations for start-up software companies

  • Managed cross-functional teams plan, and develop and deploy Azure & SharePoint applications

  • Took training courses on CISCO networking, Windows server administration, Hypervisors, and CISCO Security protocols

Program Director/Service Delivery Manager, HCL

May 2007 – Apr 2015

HCL Technologies   May 2007 – Apr 2015                  

A leading IT service provider handling infrastructure, applications, and business processes employing 100,000 employees in 37 countries with annual revenues of 10+ Billion USD.

Clients

Oct 2014 – Apr 2015: Onsite Service Delivery & Program Manager, TEN, El Segundo, CA (Size: ~$8M yearly)

This media company is the world’s premier network of enthusiast brands.

Jul 2010 – Oct 2014: Onsite Program Director, Exide Technologies, Milton, GA (Size: ~$8M + ~$1.5M yearly)

Exide Technologies is a leading manufacturer of lead-acid batteries in the world.

Jul 2013 – Dec 2014: Onsite SDM, Caraustar, Austell, GA (Handled Exide & Caraustar accounts concurrently)

Caraustar Industries, Inc. is one of North America’s largest recyclers of paperboard.

Jun 2009 – Jul 2010: Onsite SDM, Reynolds Packaging Group, Richmond, VA (Size: ~$8M yearly)

RPG is a spinoff from Aluminum Company of America (ALCOA) manufacturing foils, wrappers, etc.

Apr 2007 – Jun 2009: Principal IT Consultant, Banking, and Financial Systems & Insurance

Consulted for HCL’s BFSI customers on infrastructure services offerings and solutions.

 

Key activities/projects

  • Backup & Disaster Recovery Programs, Cloud Services, Data Center Management (Servers, Databases & Storage), Network & Security Management and IS Transitioning, Transformation & Steady-state Operations

  • Designing and implementing Private clouds, Azure services, and Hybrid clouds

  • Design and deploy Hyper-V/ESX hosts and provisioning VM clients/apps on demand

  • Supervised setup, configuration, and frequency of server level, end-user, and database backups

  • Designing, configuring, and managing HP, Windows, and Linux servers with a team of L2-L3 engineers

  • Creating and deploying Microsoft Server 2008 R2/2012 AD, DNS, IIS, DFS, File Servers

  • Active Directory re-architecting and cleanup project

  • Building & configuring Certificate Servers

  • Setting up OCS federation services between two forests (companies)

  • Setup & configure event log correlation appliances

  • Vulnerability Assessment scanning, reporting & tracking remediation

  • Planning and deploying new Riverbed installations

  • SharePoint migration between companies

  • Knowledge management/Content management solution (on SharePoint) project

  • Perform gap analysis, design, and propose a new enterprise Netback Backup solution service

  • Incident, Problem and Change Management usage survey & Process Improvement Plans

  • Plan and implement improvement projects based on Audit recommendations

  • Configure a comprehensive backup scheme for achieving contracted RPO/RTO

  • Disaster Recovery planning & testing

  • DR drill project - failover from production to remote data center

Engineering Manager/Project Manager, DSET Corp & NE Technologies

Aug 1998 – Apr 2007

A niche telecommunication software systems provider specializing in Telecommunication gateway applications, number portability solutions​.

Clients: Cox Communications/Eschelon / MPower/ ChoiceOne/Neustar & other ILECs/CLECs

  • Engineering Manager leading an on-site/off-shore team of 250+ members

  • Consultant and developer for Ordering & Billing Forum of the Alliance for Telecommunication Industry Solutions for transforming legacy Local Standard Ordering Guidelines (based on EDI standards) to XML Schema.   Created a comprehensive LSOG Data Dictionary, used ArgoUML modeling tool to build complex class models, generate and test schema documents within an Eclipse Platform.

  • Development of ezPreorder Gateway application system; Environment: Mercator (EDI), J2EE, WebLogic Server, JMRI, Interactive Agent, JMS, SOAP/WSDL, Windows, Solaris, Oracle. The ezPreorder Gateway is a mediation server between service providers providing electronic bonding for the purpose of wholesale trading

  • NPAC Simulator LNP Test Extensions (LTE) enhancements to 3.1 for Neustar Inc.; Environment: HP-UX, HP aCC (C/C++), Perl, DSET Toolkit. Project Managed development, testing, and deployment of Local Number Portability Test Suite for Neustar Inc.

  • HFC-EM (Hybrid Fiber Coaxial – Element Management) broadband system for AT&T Cable (now Comcast), Telcordia, Piscataway, NJ; Environment: DSET Toolkit, JBroker, HP 11i aCC, Java, and Oracle. Project managed a redesign and development of a Broadband element management system

  • Lead a product team of more than 100 developers and testers for more than 7+ years on maintaining a cross-platform CMIP/GDMO Toolkit for the telecommunications industry

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